Terms & Conditions

Last Updated: June 21, 2026.

These Terms and Conditions constitute a legally binding agreement between you ("the User" or "Player") and Xtraspin, operated in accordance with the regulations set forth by the United Kingdom Gambling Commission (UKGC). By accessing or using the services provided at xtraspincasino-uk.com, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gambling Policy.

Eligibility and Account Registration

1.1. To open an account and participate in our games, you must be at least 18 years of age. Underage gambling is a criminal offense in the United Kingdom.

1.2. You must be a resident of the United Kingdom. We reserve the right to request proof of identity and residency at any time.

1.3. You are permitted to open only one account. We utilize sophisticated detection systems to identify duplicate accounts. If we discover that you hold more than one account, all such accounts may be closed, and any winnings or bonuses may be voided.

1.4. During registration, you must provide accurate and truthful information, including your full name, date of birth, residential address, and valid contact details.

1.5. You are responsible for maintaining the confidentiality of your login credentials. Any activity performed through your account will be considered your responsibility.

Account Verification (KYC)

2.1. In accordance with the UKGC’s anti-money laundering (AML) requirements, we perform mandatory age and identity verification checks on all customers.

2.2. If we are unable to verify your identity electronically, we will request documentation, such as:

• A valid passport or driver’s license.
• A recent utility bill or bank statement (not older than three months) showing your address.

2.3. We may suspend or close your account if you fail to provide the requested verification documents within the timeframe specified by our security team.

Deposits and Withdrawals

3.1. We accept payment methods authorized for use in the United Kingdom, including major debit cards (Visa, Mastercard), e-wallets, and instant banking solutions. Please note that credit card payments for gambling purposes are strictly prohibited under UK law.

3.2. All transactions are processed in British Pounds Sterling (GBP).

3.3. We do not charge fees for deposits. However, your financial institution may apply transaction charges for which we are not responsible.

3.4. Withdrawals are processed back to the original payment method used for deposits, whenever technically feasible.

3.5. We reserve the right to perform additional security reviews for withdrawals exceeding certain thresholds. This may extend the processing time.

Bonuses and Promotions

4.1. All bonus offers are subject to specific terms, including wagering requirements, maximum bet limits, and game restrictions.

4.2. Wagering requirements must be met before any bonus funds or associated winnings can be converted into withdrawable cash.

4.3. If a player attempts to withdraw funds before meeting wagering requirements, the bonus and any winnings derived from it may be forfeited.

4.4. We reserve the right to cancel, modify, or terminate any promotion at our sole discretion, provided that such changes do not affect players who have already opted into a promotion and met the qualifying criteria.

Responsible Gambling

5.1. Gambling should be viewed as a form of entertainment, not a means to generate income.

5.2. We provide tools to help you manage your gambling, including:

• Deposit Limits: Set daily, weekly, or monthly limits on your deposits.
• Reality Checks: Receive notifications about your session length.
• Time-Outs: Take a short break from the platform (24 hours up to 6 weeks).
• Self-Exclusion: Permanently close your account for a minimum period of six months if you believe you have developed a gambling problem.

5.3. If you feel you are struggling with gambling, please seek help from recognized support organizations such as GamCare or GambleAware. These organizations provide confidential support and advice.

5.4. We reserve the right to impose account restrictions if we observe behavior that suggests a gambling-related problem.

Anti-Money Laundering (AML) and Fraud Prevention

6.1. Xtraspin complies with all applicable UK anti-money laundering legislation. We monitor all transactions to prevent fraud and money laundering.

6.2. Any suspicious activity, including attempts to use the platform for money laundering, will be reported to the relevant authorities, including the National Crime Agency (NCA) where appropriate.

6.3. We reserve the right to suspend accounts or withhold funds if we have reasonable grounds to suspect fraudulent activity, cheating, or collusion.

Intellectual Property

7.1. All content on the website, including text, graphics, logos, software, and game design, is the property of Xtraspin or its licensors.

7.2. You are granted a limited, non-exclusive, non-transferable license to access the content solely for personal, non-commercial use.

Limitation of Liability

8.1. We provide our services on an "as is" and "as available" basis. We do not warrant that our services will be uninterrupted or error-free.

8.2. Xtraspin shall not be liable for any direct or indirect damages, including loss of profits, arising from your use of the website or any technical issues, provided such issues are not caused by our gross negligence.

8.3. Nothing in these terms excludes or limits our liability for death or personal injury resulting from our negligence, or for fraud or fraudulent misrepresentation.

Dispute Resolution

9.1. If you have a complaint, please contact our customer support team via email at [email protected]. We aim to resolve all complaints within a reasonable timeframe.

9.2. If you are not satisfied with the resolution provided by our internal complaints process, you may refer the dispute to an Alternative Dispute Resolution (ADR) entity approved by the UKGC.

9.3. The decision of the ADR provider will be final and binding on both parties, subject to your right to seek legal redress through the courts.

Governing Law and Jurisdiction

10.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

10.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Final Provisions

11.1. We reserve the right to update these Terms and Conditions periodically to reflect changes in legislation or business operations. Significant changes will be communicated to you via your registered email address or through an on-site notification.

11.2. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed from the remainder of the terms, which shall continue to be valid and enforceable to the fullest extent permitted by law.

11.3. Failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.